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Heading to the Office: Transitioning from the Field

September 28, 2018 @ 8:00 am - 3:00 pm CDT

Instructor: Woody Woodall

This course is designed to give Field associates the needed information to help transition into the office. This class is designed to be interactive and we use real world case studies and situations that will help the participants understand the challenges of the office environment and help them navigate with enhanced soft skills. The course will touch on the following:

  • Understanding of the various position in the office
  • Explore the team concept and how it is important
  • Communications
  • Time management
  • Conflict resolution
  • Motivation and how and when to use it
  • Goal setting
  • Leadership
  • Financial aspects of the office
  • Coaching and Mentoring
  • Leadership VS Management
  • Measuring for Success
  • Relationships and there importance
  • Customer Service Attitude
  • Creating that Pro-Active Focus
  • Understanding Expectations of the Customers. Internal and External
  • Perceptions are reality
  • Creating the Future
  • The importance of Knowing yourself and your team members
  • To register for this course, please fill out the following form:

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Details

Date:
September 28, 2018
Time:
8:00 am - 3:00 pm CDT

Venue

MCA Construction Education Institute┬« – Burr Ridge
7065 Veterans Blvd.
Burr Ridge, IL 60527 United States
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