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CEI: The Profound Power of Presence; How the Sale Begins (or Ends) Before You Say a Word

October 15 @ 10:00 am - 11:30 am CDT

BROUGHT TO YOU BY THE CONSTRUCTION EDUCATION INSTITUTE®

Taught via Zoom | Instructor: Todd Cohen | Class Type: Sales

Before a single word is spoken – in a split second -the decision to engage, trust, and buy is made. Every person who interacts with the client – sales, service technicians, estimators, installers, finance, or the CEO all share one common and powerful selling and customer service tool – Presence.
Each employee’s self-awareness and personal presence is a powerful silent selling skill, and it can make or break your sales campaign, service call, installation, future business, and the crucial online review.
Presence leads to sales. Presence is the active decision on HOW you want people to “see” you, respect you, and trust you. It’s how you show up and engage people. You must get this right. 
Your presence creates an indelible impression on others, and profoundly influences their very desire to engage, work with you, buy you and from you. And it all happens in a split second. If you are present and can show it, then people will be more likely to work with you and be your customer. It’s that simple. You must get this right.

About the instructor:

Todd Cohen is a dynamic, engaging and motivational keynote speaker. His message is relevant to any organization striving to increase revenue, strengthen relationships and improve client satisfaction. Using humor and real-life examples, Todd demonstrates how every conversation is a “selling moment” and how everyone can contribute to the growth and profitability of the organization. Click here to learn more about Todd. 

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Details

Date:
October 15
Time:
10:00 am - 11:30 am CDT